1.Payment Methods
We currently accept Credit Card ,paypal and T/T bank transfer payments.
2.Warranty & After-Sales Service
We guarantee that all products are 100% new and in good working condition. Should any issues arise during use, please share photos or videos with us via email or WhatsApp. We are committed to providing timely solutions and support.
3.Issue Resolution for Damaged Items or Usage Problems
If you receive a damaged product or encounter operational issues, please document the situation with photos/videos and contact us. Kindly include your order number in the subject line.
4.Why Our Prices Are the Most Competitive
By selling directly through our official site (without intermediary platforms like Amazon or eBay, which charge 10%–25% commissions), we keep costs low.
Note: Listed prices apply to T/T bank transfers; any bank fees (approx. $20–$85) are the customer's responsibility. Credit card payments include a 3.2% processing fee.
5.Tax-Free Delivery Options
Standard couriers (UPS, DHL, FedEx, etc.) do not include taxes. However, we offer tax-free shipping to many countries under these conditions:
Parcels over 5kg: EU, Thailand, Kyrgyzstan – door-to-door, tax-free. Belarus & Kazakhstan – tax-free, but pickup from local warehouse required.
Parcels over 50kg: USA, Australia, Japan, UAE, etc. – provide your address for a tax-free, door-to-door quote.
Korea & Singapore: Door-to-door delivery available, but local taxes apply.
Most Affordable Shipping Method
For tax-free eligible countries, our provided shipping is the lowest cost.
For other regions, sea freight to the nearest port is the cheapest option (approx. $100–$300). Customers are responsible for port fees, customs clearance, and local taxes. Please confirm details with your customs office. Note: Sea freight requires T/T payment and the exact port name.
Parcel Tracking
All shipments include a tracking number (or ship number for sea freight). We will share tracking details once your order is dispatched.
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